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  • GO Forms/Product Schedule | Kciart

    PRODUCT SCHEDULE This is a list of products, their production status and tentative ETA GROUP ORDER FORMS This page is where you'll find all the forms from my currently open group orders. The status of the form will be stated next to the GO manager's username. USA: ​ - to join, choose Group order shipping at checkout ​ INDIA: @fikpope on instagram - ​ ​

  • Home | Kciart

    What Is Code "Combine?" USE THIS CODE ONLY WHEN YOU HAVE AN EXISTING UNSHIPPED ORDER AND WANT TO ADD MORE ITEMS TO IT It will cancel out the shipping cost on your new order since you already paid for shipping on the unshipped order. ​ What Is Code "100"? USE THIS CODE WHEN YOU WANT TO REACH MY FREE SHIPPING DEAL (FOR INTERNATIONAL ORDERS OVER $100usd OR AUSSIE ORDERS OVER $40usd) BUT WANT TO ORDER ITEMS OVER TIME RATHER THAN ALL AT ONCE It will cancel out shipping cost on orders placed with this code so that as soon as you hit the free shipping total I will ship your order. What Is A Group Order? FOR USA BUYERS WHO WANT TO SAVE ON SHIPPING, SELECT "GROUP ORDER SHIPPING" AT CHECKOUT - It costs $5usd - Its tracked - Your order will travel from me to a USA based GOM and then from them to you in the USA Preorders Items that need your help to be made <3 On Sale/Clearance Temporarily discounted or never to be restocked again Enamel Pins Glitter, gems, interactive, wooden, you name it! Stationery Washi tapes, stickers Keychains Acrylic, fabric Other Standees, prints, photocards ABOUT HI! Welcome to Kciart! Thank you so so much for visiting my site, I hope it's a happy place >w< I'm Kim, the woman behind Kciart. My shop is based in Melbourne Australia, where I design, create (with help from manufacturers where needed), pack and ship everything straight from my home! I love kpop, books, nature and fantasy so these are the things that inspire my art. If you enjoy any of these things too, I'd love for you to have a look around my shop or visit my instagrams to follow along on my art journey! I'm so thankful every single day for the support I receive from art lovers and fellow artists. Because of you guys, I get to look forward to every day that comes, and pursue my dream of creating full time. xoxo, Kim <3 HAPPY MAIL! I absolutely LOVE seeing photos that you guys send me/take from your happy mails! TAG ME ON INSTA @kciart SO I CAN SEE THEM ALL To play, press and hold the enter key. To stop, release the enter key.

  • Policies | Kciart

    SHOP POLICIES Welcome to my policies page. More info can be found in my FAQs page. I encourage you to read through both of these pages before making a purchase if you are a first time buyer at my shop as it will really help to prevent any misunderstandings and concerns. If you have any other questions not addressed in these pages please contact me through the contact page, live chat or my DMs on insta. Shipping Policy NON TRACKED SHIPPING: - I offer this shipping method as it is more affordable than tracked shipping - however if you choose this method, please do so at your own risk as I am not responsible for missing packages/packages damaged in transit for non tracked shipping. - this is because once I hand your package over to the postal service, it is in their hands and they will not compensate me for any packages that are lost/damaged. I will do my best to resolve the situation either way but please do not expect a refund for a lost/damaged package unless you paid for tracking and can prove non delivery with the tracking code, as it is your choice whether to purchase this or not. - Lost packages are extremely rare but in the event that it happens, only a tracked order can be compensated/reshipped. - you can choose your shipping option (untracked or tracked) at checkout. For some countries only tracked option is available so you don't have to worry about this :) ​ TRACKED SHIPPING: - I offer this for those who want much faster shipping, tracking updates, and who want to guarantee that they will get their items reshipped or refunded should anything happen to the package during transit (I have rarely had a package lost or damaged but if you want extra peace of mind about your order, tracking is the way to go!) ​ - That being said once a package has been marked as delivered even if it gets lost eg. someone takes it, neither I not the shipping company is responsible for this. If you believe the post man did not deliver the package you will need to contact the shipping service/your local post for an investigation. If you are worried that your package may get stolen etc. you can always contact me after placing an order to pay extra $3usd for signature on delivery for your package. This ensures someone will need to be home to sign it before its delivered. ​ As an independent seller I desperately want you to receive your item/s that were made with lots of effort and love and for you to be happy with the shopping experience so I do my absolute best to make sure this happens. If you have any concerns with your order please contact me so I can try to help. ​ *for info about shipping delivery times, costs, combining orders, tracking your order etc. please check out my page. You can access it through my navigation links at the footer of my site. "shipping info" Preorder Policy - Because I'm just a small business owner, I cannot always afford to get my designs made into products without the help from pre-order buyers. On some items I do fund them myself where possible but most of the time it is because of my lovely buyers that I am able to bring my designs to life. <3 - In the case that there aren't enough preorders for a design to begin production, all the people who preordered that item will be offered refunds for that item and the shipping cost (if you only purchased the preorder item) - Please be aware that if purchasing preorder items with instocks, your order will only be shipped once the last preorder items has arrived to me, so if you want to have certain items shipped separately/different times, please purchase them in separate orders. Refund/Cancellation Policy - I do not offer cancellations so please be 1000% sure you want to make a purchase before placing your order. - Refunds will only be given in the following situations: 1. you purchased a preorder but not enough slots were filled to get it into production 2. your TRACKED item goes missing in the mail/is damaged in the mail (its very unlikely for this to happen) *please note again that you must have paid for tracking on your order for you to be able to get a refund for a package that's lost or damaged in the mail. If you paid for untracked shipping which is much cheaper, there is nothing I can do about a lost/damaged package as the postal service will not refund me for it and therefore I cannot refund you. Customs Fees I am not responsible for customs fees for your country. If your package is held in customs and requires a fee to be paid for its release, this is the buyer's responsibility to pay this fee. Please be aware of the customs policy for your country before making a purchase. Filing a Claim - Please understand that I am running my entire shop completely on my own and that I do my absolute best to make sure everything goes smoothly and that you have a good shopping experience. If something out of my control occurs and things go wrong, please contact me about it so I can try to help with your concerns. - I run my shop with complete trust between myself and my buyers and I try to provide as much information to you so that no false expectations or misunderstandings occur. - If you are not someone who is willing to be patient or properly read my policies and FAQs please do not make a purchase as it only ends up hurting me and my shop when a claim is filed for a situation that I could not have prevented in the first place. If you have any questions/concerns that you feel were not properly addressed here or in my FAQs please don't hesitate to reach out to me before buying so that I can clarify things with you. My email and DMs are always open and I try my best to respond as quickly as possible. Thank you so much for understanding <3

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