SHIPPING INFORMATION

ABOUT TRACKED SHIPPING

ESTIMATED DELIVERY TIMES:

Australia 1-4 days

New Zealand 3-5 business days

Asia Pacific 6-12 business days

Western Europe, UK 4-12 business days

Canada, USA 5-11 business days

Rest of the World 9-14 business days

COST:

*final cost depends on order total which is why its presented below in ranges

Australia $5USD (FREE OVER $40USD)

International $5-15USD (FREE OVER $100USD)

ADDITIONAL INFO:

Compensation IS available should your tracked package be lost/damaged in the mail by the postal carrier. However once it's marked as delivered, there is no compensation if the package goes missing after that. If you are worried that you will not be home/someone will steal the package please contact me on how to pay an extra $3usd for signature on delivery.

ABOUT NON TRACKED SHIPPING

ESTIMATED DELIVERY TIMES:

Australia 3-14 days

International 1-3 months (depending on your country)

COST:

*final cost depends on order total which is why its presented below in ranges

Australia $1.5-3USD (FREE OVER $40USD)

International $3+ USD (FREE OVER $100USD)

ADDITIONAL INFO:

NO compensation for lost/damaged parcels with non tracked shipping. By choosing this method, you acknowledge that there will be no refund or reshipping products if it happens to be lost/damaged during transit.

Processing & packing time -> Normally (1-4 days). Right before/during shop updates (up to 2 weeks if its a large update or many preorder items arrived at once)

ABOUT GROUP ORDER SHIPPING

HOW DO THEY WORK:

- you save on shipping cost since its split between all the joiners 

- your order will be shipped (with the other joiners) to a group order manager in the country where the group order is being held.

- once the GOM receives the package from me, they will ship the individual orders

USA GROUP ORDER IN MY SHOP:

Due to recent changes with USA customs, I am no longer able to ship to the USA with non tracked mail option, therefore with the help of trusted GOMS I am offering group order shipping as a permanent option in my shop. If you're in the USA and would like to save on shipping you can now select "group order shipping" option at the checkout where you would previously be able to choose between untracked and tracked shipping.

More info:

- It costs $5usd (this is total cost, there will be no extra charges on top of this)

- Is tracked the entire way (but you get two separate tracking #, one from me, one from GOM)

- only ships out at the start and middle of every month (so every 2 weeks); 

eg. if you place your order on the 10th of the month your items will be shipped around the 15th. If you place your item on the 17th of the month it will be shipped on the 1st of the next month. This ensures that there is enough joiners for me to keep the total cost as low as $5usd.

*for the tracking number you receive from me if joining this GO, please do not click any buttons such as parcel not received or late parcel as this tracking number is shared by all the buyers who's orders are in the same group order package as yours and therefore if you click any of these buttons it affects everyone else too. If you think there is any problem with the package please contact me about it.

TRACK YOUR PARCEL HERE:

If you have chosen tracking for your order, you will find your tracking number in the shipping email I sent you.

Simply click on the link above and enter the tracking number to keep updated with the status of your parcel as it zooms to your mailbox! <3