SHIPPING INFORMATION

TRACK YOUR PARCEL HERE:

If you have chosen tracked shipping, you will find your tracking # in the shipping email I sent you.

ABOUT TRACKED SHIPPING

ESTIMATED DELIVERY TIMES:

Australia 1-4 days

New Zealand 3-5 business days

Asia Pacific 1-2 weeks

Western Europe, UK 1-3 weeks

Canada, USA 1-2 weeks

Rest of the World 1-3 weeks

COST:

*final cost depends on order total and country which is why its presented below in ranges

Australia $5USD (FREE FOR ORDERS OVER $40USD)

International $5-20USD (FREE FOR ORDERS OVER $100USD)

ADDITIONAL INFO:

Compensation IS available should your tracked package be lost/damaged in the mail by the postal carrier.

However once it's marked as delivered, there is NO compensation if the package goes missing after that. For USA buyers, if you are worried about your package being stolen, please select "GROUP ORDER + INSURANCE" shipping option at checkout. This will cover you with USPS should your parcel be stolen.

ABOUT NON TRACKED SHIPPING

ESTIMATED DELIVERY TIMES:

Australia 1-2 weeks

International 1-3 months (depending on your country)

COST:

*final cost depends on order total and country which is why its presented below in ranges

Australia $1.5-3USD (FREE FOR ORDERS OVER $40USD)

International $5+ USD (FREE FOR ORDERS OVER $100USD)

ADDITIONAL INFO:

NO compensation for lost/damaged parcels with non tracked shipping. By choosing this method, you acknowledge that there will be no refund or reshipping products if it happens to be lost/damaged during transit.

Processing & packing time -> Normally 1-5 days. But up to 2 weeks if its a large update or many preorder items arrived at once.

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ABOUT GROUP ORDERS

GENERAL GROUP ORDERS:

- you save on shipping since its split between all the joiners 

- your order will be shipped to a manager in your country.

- manager receives the package, then ships the individual orders out

USA GROUP ORDER IN MY SHOP:

Due to changes with USA customs, there is only 1 shipping option available. I wanted to offer buyers a cheaper option also, so

with the help of trusted managers, group order shipping is a permanent option in my shop.

USA buyers can now select "group order shipping" option at checkout to save $$

More info:

- It is $5usd total cost (no further payments on top of this)

- Is tracked the entire way (but you get two separate tracking #s, one from me, one from manager)

- only ships out around the start and middle of every month (but varies depending on my sales volume that month).

*ensures there are enough joiners for me to keep cost at only $5usd

The tracking # you get from me is shared by all joiners so please do not contact dhl if you think something is wrong with your order. Please contact me about it.